Customer support for gadget stores, powered by grounded AI.
CircuitDesk AI helps customers choose devices, compare specs, understand warranties, and discover accessories from a realistic retail catalog.
12.4k
support chats
68%
AI resolved
94%
CSAT
CircuitDesk Assistant
Product-aware, policy-aware
Best match: NovaBook Pro 14
It has 32GB LPDDR5X, 1TB NVMe SSD, and a 14.5-inch 3K OLED, 120Hz. It is strong for software development, design, photo editing.
Everything a retail support team needs to answer faster.
CircuitDesk combines AI assistance, structured product knowledge, customer support policy, and operator analytics in one polished workspace.
Product-aware recommendations
Guides customers with answers grounded in catalog data, support policy, FAQs, pricing, and compatibility.
Retail support automation
Handles product discovery, comparisons, specifications, shipping, warranty, returns, and accessory bundles.
Operator intelligence
Highlights chat volume, customer questions, popular products, resolution trends, and satisfaction signals.
AI support engine
Product retrieval, FAQ matching, policy grounding, AI generation, streaming responses, and reusable support UI work together as one customer-facing system.
Support control layer
Live workflows customers touch most
AI responses
Catalog retrieval, policy matching, and streaming replies are packaged into one assistant flow.
3.2s
median first answer
Secure data handling
Support context stays scoped to product, FAQ, warranty, shipping, and conversation data.
Policy
grounded answers
Responsive support workspace
Customers can move from product browsing to chat without losing the retail context.
Mobile
ready interface